The report that never arrives is the one that matters.

Soluax reads the reports your backup software sends by email, client by client. It flags failures and, above all, the reports that never arrived.

Access on approval. 30 days of the Pro plan from approval, no credit card.

Daily NAS backupMartin & Co, Veeam
Example
  1. MonSuccess
  2. TueSuccess
  3. WedWarning1 machine skipped
  4. ThuReport missingNothing received by 07:00
  5. FriToday, expected by 07:00

Soluax opens a ticket and alerts you. Silence never turns into a success.

Three settings per backup, once.

  1. Create the task

    The client, the name of the backup and the time its report should arrive. No access to your infrastructure.

  2. Paste its address into your software

    Soluax creates an email address for the task. Add it to the notifications of Veeam, Proxmox, Synology or Acronis.

  3. Handle what is left

    Every morning, the overview lists failures, warnings and missing reports. Everything else is up to date.

What does your backup report really say?

Paste a report into the analyzer: it gives the status and the lines that justify it. No account needed, and the text never leaves your browser.

Open the analyzer
Report excerpt
Veeam Backup & Replication
Job: Accounting server
Result: Failed
Error: backup repository unreachable.

Failure reportedLine used: “Result: Failed”

A price that follows your fleet.

Once your access is approved, enjoy 30 days of the Pro plan, no card required. After that, the Free plan takes over if you do not subscribe. A backup is one task you expect a report from.

Gratuit

To try it on a real client, with no time limit.

€0excl. VAT per month

No time limit

Backups monitored
5
Alerts
Email
Shared address per client
—Not included
Monthly PDF reports
—Not included
Reports under your brand
—Not included
API
—Not included
AI credits per month
—Not included
Request access

Starter

For a technician starting out with a few clients.

€19excl. VAT per month

or €190 excl. VAT per year
Founders: €11.40 excl. VAT per month

Backups monitored
20
Alerts
Email, Slack, Teams
Shared address per client
✓Included
Monthly PDF reports
—Not included
Reports under your brand
—Not included
API
—Not included
AI credits per month
20
Request access

MSP

For a team running a large fleet of backups.

€99excl. VAT per month

or €990 excl. VAT per year
Founders: €59.40 excl. VAT per month

Backups monitored
200
Alerts
Email, Slack, Teams
Shared address per client
✓Included
Monthly PDF reports
✓Included
Reports under your brand
✓Included
API
✓Included
AI credits per month
400
Request access

What Soluax does, and what it does not.

Soluax does

  • Read the reports received by email or imported
  • Work out when each report is due
  • Flag failures, warnings and missing reports
  • Keep 90 days of detail and 13 months of summary

Soluax does not

  • Back up or restore your data
  • Check the integrity of a backup
  • Let an AI decide a status
  • Track your visitors with advertising trackers

Production database in Ireland (EU) and Mailgun reception in the EU region. Raw emails pass through the provider before redaction. Export and deletion from your account.

Useful questions.

How do I connect my backups?

Add a client and a task. Soluax creates its email address automatically. Add it to the notification recipients of your software, then send a first report. No alias, mailbox, agent or automation to set up.

One address per task or per client?

By default, use one address per task: accounting server, NAS, offsite copy… Each task keeps its own schedule and alerts, even when several use the same software. The client’s shared address is an advanced option, included from Starter: rules recognize the task in the email. Without a single match, the message waits to be assigned by hand.

How do I join the beta?

Create your account and confirm your email address. Each request is then approved by hand. You get an email when your access opens; your dashboard also shows the status of the request.

How does the trial work?

The 30 days of the Pro plan start when your beta access is approved, with no credit card: 75 backups, monthly PDF reports, Slack and Teams alerts. Without a subscription at the end of the trial, the account moves to the Free plan: no data is deleted, 5 backups stay monitored (the oldest ones). Payments are not open yet during the beta.

Which reports are recognized?

The beta recognizes explicit markers in French and English: Status: Success, Status: Failed, TASK OK, TASK ERROR, etc. An unrecognized format stays “To check”. Validate your first examples before relying on automatic reception.

When am I alerted?

Reports are processed on receipt and the dashboard refreshes every minute. The production scheduled task checks new states and overdue reports every minute, then sends an alert if enabled. No 24/7 monitoring commitment.

What is the AI for, and does it decide that a backup succeeded?

No, the status always comes from readable rules. The AI assistant, enabled in your settings from the Starter plan, saves you time around it: it proposes rules for an unrecognized report format, diagnoses a failure or a missing report, drafts the comment of your clients’ monthly report and suggests the task of a message to assign. Every proposal is yours to check; nothing changes without your approval.

Where is the data?

The Supabase database is hosted in Ireland (EU region). The application runs on Cloudflare’s global network without storing your data there. Reception uses Mailgun in the EU region: raw messages pass through it before redaction. Some account data and metadata may be processed outside the EU; see the privacy policy.

Can I leave Soluax?

Yes. Export your data, cancel from the billing portal, then delete your account. Deletion is available once the subscription has been cancelled.

Is the founders offer available?

40% off for life on every plan, monthly or yearly, for the first 20 subscriptions: Starter at €11.40, Pro at €29.40, MSP at €59.40 excl. VAT per month, for as long as the subscription stays active. Availability is checked by Stripe once payments are set up.

Your next missing report will not go unnoticed.

Request access to the beta